We have an opportunity for Operations Manager, below is the JD details.
Kindly revert if interested for same.
Job Description:
⢠Hands on person from a C#/.Net/Windows based systems background⢠Strong experience of leading & managing Application Production Support teams
⢠Should have strong experience of working directly with clients, with excellent communication skills
⢠Candidates with some prior Unix/scripting knowledge will be preferred
⢠Experience of handling SLAs, and generating weekly/monthly reports for client & senior management
⢠Candidate should understand support processes, ITIL knowledge would be preferred.
⢠Experience in handling DevOps teams would be preferred, project management experience for Dev teams would be good to have.
⢠Candidate should be able to understand and execute Operational runbooks, understand and debug exceptions and update runbooks with his team
⢠He should be ready to work on night shift to support business operations (US Pacific Timezone) as required by the project.
⢠Should be comfortable in analysis of Log files to identify and fix errors is expected.