We are "Covenant Consultants", a renowned recruitment company based in Chennai, having branch offices in Bangalore, Pune, Hyderabad & Delhi.
One of our esteemed Clients "Attra Infotech"(http://www.attra.com/) requires SME based at Bangalore
We have pleasure to forward the requirements to you :
1) Designation : SME.
2) Qualification : Graduate / Post Graduate.
3) Experience : 8 - 12 years.
4) Job Location : Bangalore.
Company Profiles :
Attra is a multinational IT solutions and services delivery firm with major focus on banking, finance and payments industry. Attra's services span across a niche domain including Cards & Payments, Transaction switching, Core financials, Leasing & Lending and Payment Fraud. With global delivery centers in Bangalore, Pune, Hyderabad, Melbourne and Dubai.
We provide a broad range of IT services which include Advisory Services, Application Management, Testing, System Integration, Transformation Services, Digital and Automation. In addition Attra also have sales and marketing offices in US, Canada, Europe and Asia. Attra is appraised with CMMI Level 5 Dev and SVC V 1.3 and enterprise wide PCI DSS certified Attra has several blue-chip organizations as customers.
Since our inception, we continue to be a strong performer and a preferred service provider to major financial institutions worldwide, members of the Retail industry, International Banking, Corporate Finance & Third Party Payment Processors.
Company Size : 1500 - 2000 Employees.
Founded in : 1995
Headquarters : Australia.
For more details about Attra Infotech click onto http://www.attra.com/
5) Skills :
• ITIL based support experience.
• Experience into IIS Administration.
• Experience in Microsoft Application ( .Net, SharePoint & SQL Server).
• Should have good experience in Application Support & Development.
• Excellent verbal and communication skills.
• Excellent analytical and troubling shooting skills.
• Excellent customer service skills, including the ability to deal calmly, positively, and professionally in tense or
elevated situations and with upset or frustrated customers.
• Ability to diagnose, troubleshoot, obtain results, provide solutions for a broad range of technical problems.
• Responsible; able to manage time effectively and work efficiently, both with and without direct supervision.
• Provides direct technical support on Applications and ensure that the system is functioning according to specifications.
• Support experience on the web applications including both front end (C#, ASP.net, html, javascript) and backend (MS SQL DB 2000 and above).
• Experience in SOPs documentation and creating knowledge base.
• Responds to customer inquiries concerning system software and applications.
• Provides immediate customer assistance for emergency and URGENT fixes as defined in service definition.
• Creates temporary "work-around" for immediate customer issues.
• traces required for escalation of "bugs" and/or "request for assistance".
• Follows customer issues through to completion to ensure resolution and customer satisfaction have been achieved.
• Ready to work in Shift Timing.
Also, we request you to share this mail with some of your friends/colleagues who meet the above criteria.
Please send us the following Mandatory details:
1) Current CTC :
2) Expected CTC :
3) Notice Period :
4) Current Location :
5) Preferred Location :
Thanks & Regards
--
Venkatesan K
Assistant Manager - Talent Acquisition
COVENANT CONSULTANTS
Corporate Office :
One IndiaBulls Park
Tower - B, 4th Floor
Plot No 14, 3rd Main Road, Ambattur Industrial Estate, Chennai - 600 058.
Direct: 044 4509 8849
Fax: 044 4509 8677 / E Mail: venkatesan@covenantindia.net
Web : http://covenantindia.net
Locations : India : Singapore : UAE : United Kingdom
"Fastest Growing Recruitment Company in India accredited by ERA"
