Greetings from JoulestoWatts Business Solutions!!!
We are a technology talent collaboration company, providing end to end IT Talent solution and post recruitment services. We have a Pan India base, catering to over 600 skills for fortune 500 clients. Backed by industry veterans and including a team of skilled professionals, we are head quartered at Bangalore but our operations cover the entire country.
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For more details please visit us on joulestowatts.com
We are seeking Software Consultant to work with one of our Business partners- MNC Client in Hyderabad.
Essential Duties & Responsibilities
Solve complex customer issues using methodical troubleshooting based on expert knowledge of Oracle EBS applications functionality and technology
Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience
Provide remote-based functional support & training for multiple EBS modules
Support client customizations, sharing implementation and best practices advice
Develop application break fixes for critical product defects
Create scripts to identify, analyze and correct data issues
Manage one or more key assigned accounts as a technical/functional advisor
Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity
Collaborate with team members in a virtual team environment to extend field experience to different client situations
Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience
Location:-Hyderabad
Note: Please acknowledge that you are ready to work under the payroll of Joulestowatts Business and to deploy in our MNC Client .
