Job | Urgent Opening for Level 3 IT Tech Lead

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Jyotsna Recruitment Consultant Bangalore Secretary Service Bengaluru / Bangalore Follow my job updates

Experience required for the Job: 8 - 10 years Annual Salary of the Job: 0.00 - 12.00 Lacs Apply Now    Reply Dear DotNet Jobs, Greeting from Bangalore Secretary Services !!! We have Urgent openings for Level 3 IT Tech Lead with Client  Monday-Saturday Our Job Location will be: Vadodara, Ahmadabad, Hyderabad, Pune, Bangalore, Delhi & Mumbai. Working Days - 5 Days a week ( If candidates works in the weekend then he will get a day off on weekdays) Office Timings: US Shift(6 AM-4 PM , 8 AM- 6 PM ,9 AM-7 PM) • Must have: • • ITIL v3 Foundation - Intermediate knowledge • • VMware ESXi & Hyper-V â€" Intermediate knowledge • • Windows 7, 8 and/or 10 (preferred) â€" Expert knowledge • • Active Directory - Expert knowledge • • Windows Server 2003/2008/2012 R2/2016 R2 - Expert knowledge • • Group Policies (GPOs), DNS, DHCP, TS, IIS - Expert knowledge • • Firewall Administration - Expert knowledge • • Microsoft Server and Exchange Migration - Expert knowledge • • Server Backup & Virtualization Management - Expert knowledge Job Description • • Co-ordinate with inter/other department, internal team, clients and vendors for any IT related requests/requirements/issues • • Ensuring quality services are delivered within SLA & Time Estimating • • Manage Escalations from both internal team and client • • Managing transition phase of transferring the functional, technical and procedural knowledge to maintain and support organization • • Activity Planning and Sequencing: Delegate tasks and responsibilities to appropriate personnel • • Monitoring and Reporting Progress, Creating Charts and Schedules: Analyze status report and troubleshoot problem areas • • Resource Planning: Coach, mentor and motivate team members • • Train employees across multiple departments on server operations, monitoring, reporting • • Manage Escalations from both client and internal team. • • IT Audits, Report and Monthly/Quarterly meetings for Business improvement and achievements • • Technical abilities include but not limited to an advanced understanding of Windows, Mac OSX IOS, android operating systems, Fixed Function terminals (FFT), hardware, software, network operating system problems. • • Proficient with Active Directory, Windows Registry, Exchange 365, and Microsoft Office as well as Office 2011 & Office 2016 for MAC. • • Identifies, investigates and researches problems to resolution or escalates to proper team to further isolate issue using appropriate escalation processes and procedures. • • Extensive knowledge of WAN, LAN and WLAN networking • • Experience with configuring business-class firewalls and VPNs • • IT experience with the following software platforms a plus: Shadow Protect, Datto, Sage Time Slip, Salesforce, SharePoint, Millennium, Master Builder, CCH, Oasis, QuickBooks, fishbowl etc. • • Proactive monitoring of applications and services using Remote Monitoring and Management tools to ensure high availability and to meet service level agreements. • • Handle all information, whether written or verbal, in a confidential and professional manner and in compliance with HIPAA standards and regulations. • • Manage internal IT management software system, patch management tools and PSA tools Interested Candidate sent your updated CV to   stephy@bangaloresecretary.com Regards, Stephy HR Recuiter You are receiving this e-mail because your profile contained one or more of the following words that the recruiter searched on: " Technical Lead ", " ITIL v3 Foundation ", " DNS ", " DHCP ", " TS ", " IIS " Is this job relevant to you? 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