Greetings from Attra Infotech!
Attra Infotech is Hiring Application Support – SME & Application Support – lead - Microsoft Technologies Professionals 8 to 15yrs for Bangalore Locations. We are only looking for immediate Joiners. Please mention in the email if you are an immediate joiner.
Immediate Joiners very much Preferred.
Skills
At least 8 to 15 years of working experience in application support and related environment.
Experience in MS Web Application Support (.Net, SharePoint, Dynamics, SQL server , IIS, C#, ASP.net, html, javascript )
Played strategic roles in the application support and enterprise application operations arena
Strategised and implemented various best practices in application support area at enterprise level
Created roadmap and other planning activities for enterprise and web based applications
ITIL based support experience
Excellent verbal and communication skills
Excellent analytical and troubling shooting skills
Excellent customer service skills, including the ability to deal calmly, positively, and professionally in tense or
elevated situations and with upset or frustrated customers
Role and Responsibility
Provide Application support & Deployment services
Ensure the maximum availability and minimal disruption to business continuity
Provide architectural input on design, development, implementation and strategy of major opportunities /solutions.
Drive and participate in solutions of technically complex migrations & integration opportunities and transition programs.
Work closely with line managers to organize team activities and develop the team resources.
Ensuring that all agreed targets, SLA's and Metrics are met.
Conducts regular service reviews with all interested parties to monitor business satisfaction with the service.
Provide technical lead, development expertise and leads strategy decisions on technical platform.
Monitors and oversees the overall performance of services which fall within their sphere of responsibility
Works in partnership with enterprise architecture, application delivery and support teams, quality services, technology operations, and associated 3rd party vendors to engineer and support the implementation of efficient, reliable, scalable, and well managed systems.
The scope of work includes the full technology stack from the Application down to the computer and network tiers across all technologies and platforms.
Responsible for identifying key performance indicators and associated thresholds on the capacity, availability, quality and efficiency of the engineered environments.
Strong in Incident and Problem Management process.
Possess good team spirit and is keen to learn.
Provide on-site and on-call support activities
Other details of the Position:-
No of Positions Open: 5
No of Interviews: 2 Technical Interviews must.
Mode of Interview; one level of F2F Interview is must.
Interview Location ; Bangalore, Hyderabad & Pune.
Company Profile: Attra Infotech is a CMMi Level 5 Company, Head quartered in Melbourne (Australia) and having 3 development centers in India (Bangalore, Pune & Hyderabad), we also have our presence in Middle East, US, Europe & Canada. Attra is a multinational IT solutions and services delivery firm with its focus on banking, finance and payments industry. We provide a broad range of IT services which include Consultancy, Application Management, Independent Testing, Portfolio Migration, Production Support, System transformation, Integration, Automation services and Business Intelligence.
Our Expertise is into Card & Payments, Switching, Acquiring, issuing, Payments fraud, Core Banking, Mobile Wallets, System Integration, Digital Solutions, Core Financials & Application Management.
Interested candidates are requested to share their updated CV to dominic.savio@attra.com.au or call us on 08197562649.
Please let us know the following details:-
Total years of experience:
Relevant years of experience in application Support:
List of Microsoft technologies worked:
Have you worked on L1 & L2 Support?
Are you an ITIL Certified?
Current CTC:
Expected CTC:
Current Location:
Preferred Location:
Notice Period:
We are ready even to offer candidates willing to take up this opporotunity on Permanent basis or as a consultant for 3-6months.
Also feel free to refer potential candidates for Attra if found suitable.
Regards
Dominic Savio
Sr Executive; Talent Acquisition| Niche Banking, Cards & Payment Specialist|
Mob: 8197562649
Email: dominic.savio@attra.com.au
Visit us at: www.attra.com
