Hi,
We have an opening with our client which is a leading IT MNC at Gurgaon for the role of a Associate Support Manager.Please find the details below:
JOB RESPONSIBILITIES
Effective Leadership experience, with action plans for managing team.
Excellent command over English (Verbal and Written)
Understanding of IT Applications, Processes and Requirements in a support environment.
Customer Service Experience.
Proven ability to learn and apply new skills and processes rapidly and coach, mentor,
influence others.
Support Global Blue Chip Organisations.
Strong Troubleshooting Skills.
Keep the team's technical and non-technical skills current by promoting and guiding
ongoing professional and personal development.
Frequently interact with team leads, customers, and functional peer group team
leaders/managers, involving matters between functional areas, other company divisions or units, or customers and the company
TECHNICAL SKILLS
1. Programming
Asp.net : Proficiency
C#
Database MS SQL Server 2012/2008 R2
2. Web Technology
Javascript JQuery
IIS
BEHAVIOURAL / SOFT SKILLS
1. Excellent communication skills (verbal and written)
2. Solid leadership and coaching skills.
3. Ability to multi-task, prioritize, and work under pressure
Interested candidates please email your resume @ shilpimalhotra15@gmail.com or call@8146461370.
Regards
Shilpi
8146461370